Effective date: November 6, 2026

1. Introduction
Swishflooring (“we,” “us,” or “our”) respects your privacy. This Privacy Policy explains what information we collect when you visit https://swishflooring.com (the “Website”) or contact us about our tile, carpet, laminate and stone flooring products and installation services, how we use and protect it, and the choices you have.

By using the Website, you agree to the practices described in this policy. If you do not agree, please do not use the Website.

2. Information We Collect
Information you give us
Contact and quote forms: your name, email address, phone number, property or project address, type of flooring you are interested in, and any message or project details you choose to share.
Newsletter sign-up: your email address.
Direct communication: information you provide when you call, email or message us (including via WhatsApp or social media).
Information collected automatically
When you visit the Website, we and our service providers may automatically collect:

IP address, browser type and version, device type, operating system and language settings;
pages visited, links clicked, time spent on pages, referring website and approximate location (city or region level);
cookies and similar technologies (see Section 5).

3. How We Use Your Information
We use the information we collect to:

respond to enquiries and provide quotes, consultations and installation services;
schedule site visits, measurements and appointments;
send our newsletter, offers and updates (only where you have subscribed or where permitted by law);
operate, maintain, secure and improve the Website and our services;
analyze Website traffic and understand how visitors use the Website;
prevent fraud, spam and abuse, and comply with legal obligations.

4. How We Share Your Information
We do not sell your personal information. We may share it only in these situations:

Service providers: trusted companies that help us run the Website and our business, such as web hosting, email and newsletter tools, analytics providers, and installation or delivery partners. They may use your information only to perform services for us.
Legal reasons: when required by law, court order or government request, or to protect our rights, property or safety, or that of others.
Business transfers: if we are involved in a merger, acquisition or sale of assets, your information may be transferred as part of that transaction.
With your consent: in any other case where you have agreed to the sharing.

5. Cookies and Tracking Technologies
The Website uses cookies and similar technologies to make the site work, remember your preferences, and understand how the site is used. Cookies may be set by us or by third-party services we use (for example, analytics, embedded maps, fonts or social media plugins).

You can control or delete cookies through your browser settings. Blocking some cookies may affect how parts of the Website function. Many browsers also let you send a “Do Not Track” or Global Privacy Control signal; where required by law, we honor opt-out preference signals.

6. Email Marketing
If you subscribe to our newsletter, we will send you news, promotions and updates. You can unsubscribe at any time by clicking the “unsubscribe” link in any email or by contacting us at info@swishflooring.com. Even if you unsubscribe, we may still send service-related messages about your enquiry or project.

7. Third-Party Links and Social Media
The Website may contain links to third-party websites and social media platforms (such as WhatsApp, Facebook, Instagram and LinkedIn). We are not responsible for the privacy practices or content of those sites. Please read their privacy policies before sharing any information with them.

8. Data Retention
We keep personal information only as long as needed for the purposes described in this policy, such as responding to your enquiry, completing a project, meeting legal, tax or accounting requirements, and resolving disputes. When information is no longer needed, we delete or anonymize it.

9. Data Security
We use reasonable administrative, technical and physical safeguards to protect your information from unauthorized access, loss, misuse or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

10. Your Privacy Rights
Depending on where you live, you may have the right to:

Know and access the personal information we hold about you;
Correct inaccurate information;
Delete your personal information, subject to legal exceptions;
Opt out of the sale or sharing of personal information, targeted advertising, or certain profiling (we do not sell personal information);
Withdraw consent where processing is based on consent;
Not be discriminated against for exercising your rights.
Residents of Texas, California and other U.S. states with privacy laws may exercise these rights by contacting us using the details in Section 14. We may need to verify your identity before acting on a request, and we will respond within the time required by applicable law. If we decline a request, you may appeal by replying to our response, and you may also contact your state Attorney General.

11. Children’s Privacy
The Website is not directed to children under 13, and we do not knowingly collect personal information from them. If you believe a child has provided us with personal information, please contact us and we will delete it promptly.

12. International Visitors
Our business is based in the United States, and information you provide may be processed and stored in the United States. If you access the Website from outside the U.S., you understand that your information will be transferred to and handled in the U.S., where data protection laws may differ from those in your country.

13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will post the revised version on this page and update the “Effective date” above. We encourage you to review this page periodically. Continued use of the Website after changes means you accept the updated policy.

14. Contact Us
If you have questions about this Privacy Policy or want to exercise your privacy rights, please contact us:

Swishflooring: 3571 Far West Blvd Unit 3874, Austin, TX 78754, USA
Email: info@swishflooring.com
Phone: +1 512-287-9995
Website: https://swishflooring.com